System & Product Performance Warranty

Knauf warrants that its Systems will perform to the specified requirements throughout the lifetime of the building, when installed properly and under normal conditions. 

Substantiated System Solutions

Knauf provides a comprehensive range of interior and exterior solutions, systems, and products, robustly tested to provide complete peace of mind for its customers. Systems have been developed and designed as complete building solutions to meet required specified performances. The systems and components are tested by accredited testing facilities in accordance with recognised industry standards and regulations.

The 100% Knauf System Performance Warranty guarantees that your Knauf systems are:

• Manufactured from the highest quality raw materials in state-of-the-art factories. Products comply with UK and/or EU standards and are subject to rigorous quality assurance procedures.
• System testing conducted at UKAS accredited laboratories or equivalent recognised (under ILAC MRA) European testing facilities for fire resistance and acoustic sound insulation testing with continuous factory production control testing to review and maintain published performances.
• Fully supported at every stage of the project by Knauf’s market-leading technical and sales support personnel, both pre-site and during construction.

Knauf warrants that its gypsum and metal product ("Products"), as defined below, will be free from defects in design, material and workmanship, if properly installed and used under normal conditions by the customer or any third party (the "Warranty"). 

Products covered under this Warranty:

Gypsum plasterboards, gypsum ceiling products and gypsum flooring products

• Interior metal sections and accessories
• Exterior metal sections and accessories
• Knauf AQUAPANEL® products and accessories
• Finishing and jointing compounds